Refund Policy

We offer a 30-day money-back guarantee on StandInParent+ subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked, no conditions attached.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your purchase with the email you used at checkout; or
• Email us at support@standinparent.com and we'll help you with your refund request.

Refunds are issued to your original payment method. Paddle's handling of refunds is governed by Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy.

You can cancel your StandInParent+ subscription at any time — it won't renew after the period you've already paid for, and you keep paid access until that period ends. Cancelling and requesting a refund are separate: cancelling stops future charges, while a refund returns money for a past charge.

Asking Beacon, saving situations, your Family Memory, history, and Before I Send This are free. Because they're free, there's nothing to refund — you can simply stop using them or delete your account at any time. See our Terms & Conditions for the full picture.